RETURNS
You can return products defective or shipped error at our fault, within 7 days from the date of receipt the in order to receive someone else code or to exchange for the same one in another size.
According to the international regulation, regarding distance purchases, for return and compensation of the value of your purchases, you can return any product within 7 days from the receipt of your order.
Beyond these times margins or silverline may not accept any return & replacement.
Before sending the return please contact our online store (contact form) or with the head office of our company tel. 210 3246505 taking care always have for display all the legal documents that accompanied it product.
The service department customer will contact you once received & consider the return your. In any case, the products must be returned perfectly, exactly in their original condition, without damages, interventions & inside their full package.
In the event that would you like a refund or silverline will refund the money to your account within 14 days of their delivery date at the latest .If you want a replacement, and there is availability, we will send it to you within 5 business days at the latest.
Regarding costs shipping, the silverline fully assumes the shipping costs- its return, in the case of an error caused by it or problematic product. In case you did not find the product you like & if you want to exchange something else, or another size, you bear the return costs old order-new shipment, about 10 euros for Greece (the prices are subject to change without notice according to financial policies of couriers. For shipments outside Greece you will bear the return costs & of shipping, the amount of which we will inform you before shipping. For each of your orders, you are only entitled to one change.
The silverline is not responsible for any loss or damage during transit sending your returns. All products are your responsibility from the moment of their receipt, until the moment we receive the return. It also does not cover damage from misuse, accidents, improper use product, repairs - conversions by unauthorized workshop silverline, as well as in natural disasters such as fire, earthquake etc. Finally the silverline bears no responsibility for accidental damages and damages to its products their use and under no circumstances is he obliged to replace them but to undertake their repair for a fee after consultation with him customer.
Returns are made ONLY accepted at the address below
silverline AE.
Skouze 5, Athens, 4th floor, PO Box 10560
Tel. +30 210 3246505
Finally, you can cancel your order in case we haven't made it yet her mission.
As regards the silver us, children's jewelry woofie, please very much upon receipt of your order, check the quality and standards of the product. If not are to your liking or if the product has reached its final destination in bad condition, you have the right within 5 days of receiving it, to request replacement, or your money back. After the lapse of this period, no refunds or replacements are possible kind of. Always keep the receipt clean as well as its proof of delivery product.
Buying a product woofie you automatically accept these terms, and understand that the children's jewelry and accessories in general, it is difficult to have a long life because of lively & infinite nature of the child. Teach the child to pay attention his jewel, to enjoy it as much as possible. Watch out for the babies, eh we recommend bracelets with dangling elements, they can be pulled break and swallow them. We also do not recommend necklaces, just in case drowning. Finally, we would like the earrings to be worn by older children, from sensitivity and only in the sensitive psyches that will hurt when pricked ears.
The pins for newborns hang them in places where the baby cannot has access and never above it.
No more rings it is only for children who can understand that they should not be brought to their mouth & especially not to swallow them.
Thank you for
you selected woofie us, one brand which was born from our love in
children and animals.
silverline AE.
Customer Service Department