Terms of Use & Data Protection

 The this privacy policy describes the personal data collected or generated (processed) when you use the websites of the Company silverline A.E. with distinctive title “silverline A.E.” (hereinafter the "Websites"). It also describes the way of using, sharing and protecting your personal data, the choices you have about your personal data, and how you can contact us.

Please take a moment to review this Statement in detail which drafted in compliance with GDPR 679,2018 (hereinafter referred to as "GDPR"), the which constitutes a directly binding legislative act as well as pursuant to current Greek legislation.

More information, highlighting certain uses of your personal data together with the possibility of selecting or exiting from them, may are also provided during the collection stage of your personal data.

The silverline A.E. functions as a modern company active in the trade of jewelry and gift items in Greece, making its products available both in the Greek and international markets through at local stores or the online store at www.silverlinesa.gr.

The silverline A.E. with VAT number 081710149 at DOU FAE OF ATHENS, located at 17 Kalamiotou and 5 Skouze Streets, PO Box: 105 60, Athens, Greece and is supervised by the Personnel Data Protection Authority Character (APDPX).

WHAT Personal Data We Collect and WHEN

We collect and we process the personal data you provide us in the context of the following legal bases:

• Legal interest as required to fulfill the services provided
• Legal Obligation to comply with applicable laws and regulations
• Your consent, which you can withdraw under the rights your

No we process personal data without your consent or without you being our customers or without having given your data to the Company yourself.

H company silverline A.E. asks to us submit certain personal data to provide you with the products or services you request. For example, when you shop, you contact our consumer services, ask to receive news, create an account, participate in the events or our contests, or interact with or use the Sites us.

• These personal data includes the following:
• Details contact information, including name, email, no. telephone, mailing address and billing address
• Details login and account including username, password access and unique user ID
• Personal details, including gender, city and purchase history
• Details payments or credit cards
• Personal preferences, such as your wish list as well as preferences about marketing and cookies.

In this point it is pointed out that you are responsible for the accuracy of the data that provide us. 

By your interaction with our Websites and Apps, certain data is collected automatically by your device or online program browser you are using.  More information about them practices are included in the Cookies section of this policy privacy.  This data includes the following:

• Identifiers device numbers, call status, network access, information storage and battery information
• Cookies, IP addresses, referrer headers, data identification of the web browser and its version, as well as statistics collection images (web beacons) and tags (tags) 

TOOLS to Adjust Which Personal Data We collect

By the use of our Sites, we also provide timely information and we obtain your consent for certain practices. For example we obtain your consent to use your location and to we send you notifications. In many cases, the program platform web browser you use or your mobile device provide additional tools that let you control when your devices collect or share specific categories of personal data.  For for example, your mobile device or web browser that you use may provide tools that allow you to manage the use of cookies or the sharing of sites.  We encourage you to familiarize yourself with and use the tools available on your devices.

WHY and HOW we use your personal data

We use your personal data for the following purposes:

For providing information about the Websites and Services you request 

When you use the Websites, we use your personal information data to provide you with the product or service you have requested. For for example, if you make a purchase on the website www.silverlinesa.gr, or participate in an event or promotion, we will use the contact information you give us to contact you in relation to the purchase, event or promotion. If you contact with our consumer services, we will use them information about you, such as delivery or payment information, or the product that you purchased, to help you resolve a problem or to respond to your questions.

In many cases, to use certain elements in Networks Places , you may need to provide the silverline A. E. additional data or additional consent for specific use elements in a certain way.  For example, to share content on social media, you may be required to provide login information with your social media accounts.

For sharing information about products, services and our events, as well as for other promotional purposes

When provide your consent, we will send you promotional communications and news about its products, services and other promotions silverline A.E.. You can opt-out from these communications at any time after you have given this consent.

Ifan>silverline A.E. (for example, if you have placed an order in us), we may use the contact information you provide us for to send you marketing updates about similar products or services of silverline A.E., where permitted by applicable law (unless you have already opted out of receiving such content). In other cases, we ask for your consent to send you marketing information. It can to use the information you provide to us for personalization of our communication with you about products and services we believe that you may be interested in.

For the operation, improvement and maintenance of the business activity, of our products and services

Use your personal data for our business activity. For example, when you make a purchase, we use these information for accounting, auditing and other internal functions. We use personal data about how you use them our products and services to improve your experience as a user, for to help you you are already a customer of

For the protection of our rights, property or safety or third party

Can also to use your personal data about the way of your use of our Websites and Apps to prevent or detect fraud, abuse, illegal use and violation of the Terms of Use us, as well as to comply with court orders, governmental requests or the applicable legislation.

For general research and analysis purposes

We use data about how you use our Sites and Services for to better understand their behavior and preferences consumers.  For example, we may use information about how they use search and find products website visitors www.silverlinesa.gr, in order to better understand the best ways to organize and presentation of product offers in our online "showcases". shop.

Others purposes

We may also use the your personal data in other ways and we will provide special notices when we collect the data, while we will secure your consent where needed.

Legal Base

For to process your personal data, we rely on certain legal bases, depending on how you operate on our Sites

• When you buy products of silverline A.E. from our Sites, we need your personal data to fulfill the contract between us. For example we need the payment and contact information for the delivery of your order.
• We support also on other legal bases, such as our reasonable rights as business, compliance with a legal obligation or the protection of of our vital interests

SHARE your Personal Data

Share by silverline A.E.

No we trade and do not pass on your personal data to third parties except only in the context of what is defined in this Privacy Statement as well as in context of the requirements of the law.

silverline A.E. shares the of your personal data with:

• Companies of group silverline A.E. for the purposes and within the terms mentioned above 
• Third-party providers services that process personal data on behalf of silverline A.E., for example for credit processing cards and payments, transfers and deliveries, hosting, management and maintenance of our data, email distribution, research and analysis, administration brand and product promotions and management certain services and elements.  When we use third parties service providers we enter into agreements
• where they compel to implement appropriate technical and organizational measures for the protect your personal data. 
• Other third parties agencies, to the extent necessary for the following purposes: (i) compliance with government request, court order or applicable law, (ii) prevent illegal uses of our Sites or violations of their Terms of Use our Sites and our policies, (iii) our protection from third party claims, and (iv) helping to prevent orcase study fraud (eg counterfeiting) 
• To others third parties when you have given your consent.

Can also transfer personal data we hold about you to case of sale or transfer of all or part of the business of our activities or assets (such as in the event of a reorganization, transfer, dissolution or liquidation).

Share by you

When you use certain social media elements on the Sites; us, you can create a public profile that includes information such as username, profile picture and city.  You can also share content with your friends or the general public; including information about your interaction with silverline A.E..

PROTECTION and MANAGING your Personal Data

In silverline A.E. we get all the necessary information protection and security measures. More specifically, we have develop and implement optimal technical and organizational mmechanisms security and information protection with the aim of protecting the integrity, availability and confidentiality thereof.

Encryption & Security

We use a variety of technical and organizational security measures, including encryption and authentication tools, in order to maintain it security of your personal data.

Maintenance of your personal data

We maintain your personal data as necessary to fulfill the purposes that defined in this privacy policy (unless a longer period retention required by applicable law). Generally this means that they will retain your personal data for as long as you have a silverline A.E.. Regarding your personal data that related to product purchases, we retain this data for longer period in order to comply with our legal obligations (such as tax and commercial legislation and for warranty purposes).

YOUR RIGHTS regarding your Personal Data

In silverline A. E. we recognize and guarantee your following rights:

• Right transparent information, for the exercise of your rights (article 12, 13, 14 GDPR),
• Access Right (Article 15 GDPR) to the personal data we have collected from you
• Right correction (Article 16 GDPR) of inaccurate personal information we have for you
• Right deletion ("right to be forgotten") (Article 17 GDPR) of the Member's account- User and the information we have about you. Should note that the exercise of the right of deletion to an active subscriber implies the inability to continue to provide the services that we requested
• Right restriction of the processing of your personal data (Article 18 GDPR) where possible
• Right objection (Article 21 GDPR) to the processing of your personal data
• Right withdraw your consent already given (Article 7 GDPR), i.e. withdraw your consent at any time for processing based on the consent. The legality of processing your data does not affected by the withdrawal of consent until the point in time when you requested the retraction.
• Right to make a complaint to the competent supervisory authority, Protection Authority of Personal Data (1-3 Kifisias St., Athens, P.O. 115 23, +30 210 6475600, contact@dpa.gr)

Do you have any right to exercise your rights  by letter to the address Iera 54 Street (2nd floor), Athens, 10447. Please the relevant aiyour subjects to accompanied by appropriate evidence of personal identification you, with the express reservation of the Company to request the provision of additional information for the purpose of identifying and confirming your details.

Opting Out of Marketing Communications